Privacy Policy

Privacy Policy updated July 30, 2016.

This Privacy Policy explains how Skyhawk Media LLC ("Skyhawk Media") collects, uses, and shares information when you use our websites (including skyhawkmedia.com) and our mobile applications (collectively referred to as our "Services").

Third Party Services

Listed below are third party service providers (collectively referred to as "Third Party Services") used by some of our Services, who operate their own Privacy Policies.

• Google Analytics — for the collection of anonymous analytical data to help us better understand how our customers and users use our Services. The Google Analytics Privacy Policy can be found at: http://www.google.com/analytics/learn/privacy.html
• Crashlytics — for capturing and collecting crash logs that are used to help make our Services more stable by identifying and fixing bugs. The Crashlytics Privacy Policy can be found at: http://try.crashlytics.com/terms/
• Answers — for the collection of anonymous analytical data to help us better understand how our customers and users use our Services. The Answers Privacy Policy can be found at: https://answers.io/img/privacy.pdf
• AdMob — for serving advertisements on our ad-supported Services. The AdMob Privacy Policy can be found at: https://www.google.com/intl/en/policies/privacy/
• Zendesk — for managing customer support communications. The Zendesk Privacy Policy can be found at: https://www.zendesk.com/company/privacy/

Information we collect and how we use it

In order to provide you with our Services, we collect certain information from you when you register and interact with some of our Services. The information we gather falls into two categories: personally identifiable information you actively provide (for instance when you contact us), and non-personally identifiable information we collect through your use of our Services.

Personally identifiable information you actively provide

• Name and email address — you may provide this information to us through correspondence (for example via email). We use this information to contact you.
• Correspondence and communications — any other information you choose to share with us via correspondence, including but not limited to email, support requests, post or social media. We use this information to understand your correspondence and respond to your enquiries.

Non-personally identifiable information we receive

• Usage Information — we collect certain information when you use our Services, including information about your interaction with the Services, including the actions you take on the Services; and device information, such as unique device identifiers, operating system information, service provider, IP address, screen resolution, browser type, language, referring site, approximate location (city level) and the date and time of each visitor request.
• Location — for the purposes of analytical information we will collect location information if you provide it to us or based on, for example, your IP address, to provide anonymous analytical information on the geographical distribution (city level) of our visitors around the world.
• Cookies — we may also collect certain information through the use of "cookies". Cookies are small files that your browser places on your computer. We may use session cookies, persistent cookies, and other tracking technologies to better understand how you interact with our Services, to monitor usage by our users and web traffic routing on our Services, and to improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting cookies from the websites you visit.

Information we share and who we share it with

• Name, email address, and correspondence — Zendesk for all enquiries directed to us via our support website and our support email accounts.
• Location — Google Analytics, AdMob, Answers
• Usage information — Google Analytics, Crashlytics, Answers

Personal Health Information

Services that manage Personal Health Information only store application data locally on your devices and, if enabled, on iCloud. Skyhawk Media does not collect or access any Personal Health Information.

Privacy Policy Changes

Although most changes are likely to be minor, Skyhawk Media may change its Privacy Policy from time to time, and in Skyhawk Media’s sole discretion. Skyhawk Media encourages users to frequently check this page for any changes to its Privacy Policy. Your continued use of Skyhawk Media’s websites and Services after any change in this Privacy Policy will constitute your acceptance of such change.

Contact

If you have questions about our Privacy Policy, please contact us.